PlayerHub Support

Help with the PlayerHub mobile app for athletes and coaching staff.

I don't have an account

PlayerHub is used by sports organisations, and there is no public sign-up. Your club or team administrator creates your account and gives you your sign-in details. If you are expecting access, contact your organisation first — they can add you directly.

I can't sign in

• Check with your administrator that your account is active.
• Passwords need at least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character.
• You can change your password in the app under Profile → Your Account → Change Password.
• If you are locked out, your administrator can reset your password.

I'm not receiving notifications

• Allow notifications for PlayerHub in your device settings.
• Make sure the device has a working internet connection.
• Signing out and back in refreshes the notification registration.

Deleting your account

Because accounts are created and managed by your organisation, account deletion is handled by your club or team administrator. You can also email us at contact.team.hubai@gmail.com and we will delete your personal data within 30 days, as described in our Privacy Policy.

Privacy and your data

Our Privacy Policy explains what we collect and why, and our Terms of Service cover use of the app. You have the right to request access to, correction of, or deletion of your personal data.